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September 7, 2010 ~ 03:48:15 AM * -07:00ST
IMACD details: asset tracking
Post # 446 by
rc on May 21st, 2009 ~ 08:49:04 AM
Posted as IMACD, asset, config |
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asset mgmt is the core of refresh services provided by the resolver group and critical when configuration mgmt concepts are extended to workgroups. send the technicians out with a magnifying glass and ask that they document the serial number on every asset involved in the trouble ticket. the resolver group should be getting paid for asset and configuration management, you might as well grab the data when someone is touching the hardware rather than define and execute independent sampling processes.
